DocyLisanswers instantly, day or night, in your patients' own words — books the appointment, sends the WhatsApp confirmation, and calls back the ones who didn't show. Your doctors never have to touch a phone.
RiyaNamaste, Sharma Clinic — Riya bol rahi hoon. Bataiye, kaise madad kar sakti hoon?
CallerHello… haan, mujhe kal doctor sahab se appointment chahiye tha.
RiyaJi bilkul… ek second… haan, kal morning 11 baje free hai, ya phir shaam 6 baje — aapke liye kya theek rahega?
CallerHmm… shaam wala theek rahega.
RiyaPerfect! Toh kal shaam 6 baje, Dr. Sharma ke saath — book kar diya. Confirmation abhi WhatsApp pe aa jaayega.
CallerAccha, thank you!
RiyaKoi baat nahi. Aapka din shubh ho!
Riya took the request and booked it — without giving any medical advice.
That's Riya — the voice your patients will get to know.
of clinic calls go unanswered during working hours
of callers who don't get through the first time never call back
of patient enquiries arrive after the clinic has closed
the lifetime value walking out with every missed call
Figures drawn from published healthcare call-handling research — directional, used to size the problem, not a guarantee for your clinic.
Six jobs, one number, zero dropped patients. Every clinical decision still stays with your doctor.
Answers every call in a natural voice that matches the caller — Hindi, English, or a mix, whatever your patients speak — and books, reschedules or screens while it thinks, just like your best receptionist.
Instant booking confirmations and reminders on the one channel patients actually open.
Reads the calendar, books, moves and cancels — and never double-books.
Follows up missed and lapsed patients on its own to refill the day — the single clearest return on the whole system.
Captures the ~40% of enquiries that arrive after you've closed, instead of losing them next door.
Turns happy visits into Google reviews (and your local review platform), so new patients find you first.
Each plan gives you a monthly pool of credits. Calls, WhatsApp and SMS all draw from it — so you always see roughly how many calls you get. Run out, top up. That's it.
For a solo doctor who keeps missing calls.
For a busy 2–3 doctor clinic that wants to grow.
For multi-doctor clinics & small hospitals.
Clinical calls are always routed straight to you.
Hosted in your region, encrypted, never sold.
No lock-in — first payment refunded if you cancel before go-live.
Nothing changes except who answers the phone.
Something we haven’t covered? drop it on our contact page — a human replies.
Never. Riya books, reschedules, reminds and takes messages — anything clinical (“what should I take for…”, “is this serious?”) is politely routed to you. That line is hard-coded, aligned with the telemedicine regulations in your jurisdiction (in India, the Telemedicine Practice Guidelines 2020).
No. You keep the number your patients already know — during setup we connect it to Riya (usually simple call-forwarding from your existing SIM or landline; we walk you through it on WhatsApp). Prefer a fresh dedicated number instead? We provision one for you.
Hosted in-region — India (Mumbai) today, with EU/US options as we expand — encrypted, and never sold or shared with third parties. You can ask for a full export or deletion any time. The specifics are written plainly in our privacy policy.
Simple maths: a minute of a call uses 10 credits, a WhatsApp message 1, an SMS 2. Your plan refills a monthly pool with every payment; top-ups go into a separate add-on balance that never expires while you’re active — Riya uses the monthly pool first. The portal always translates it into plain language: “≈ how many calls you have left.”
Within 2–4 business days of payment. You fill a short setup form (timings, languages, escalation number), we train Riya on your clinic, and WhatsApp you the moment she starts answering.
Cancel any time — no lock-in. If you cancel before your clinic goes live, the first payment is refunded in full; details and timelines are in the refund policy (refunds reach your account in 5–7 business days).
Hindi, English, or a mix mid-sentence — DocyLis matches the caller, not the other way round.
मरीज़ हिंदी में पूछते हैं। Riya हिंदी में जवाब देती है।
आधी रात को भी कोई कॉल अनसुनी नहीं जाती — Riya appointment बुक करती है, WhatsApp पर confirmation भेजती है, और भूले हुए मरीज़ों को दोबारा बुलाती है।
One language among many — regional languages are included on the Growth and Clinic plans.